![]() ![]() To determine whether a device is supervised, open Settings. For information on how to enable supervised mode on the iOS devices enrolled in your MDM solution, see the product documentation for your MDM solution. The steps to enable supervised mode on an iOS device vary with each MDM solution. For information on how to back up and restore apps and data when iCloud is not available or sufficient, see the Knowledge Base article, Supervised iOS Devices: Back Up and Restore without Losing Data, before you enable supervised mode. ![]() You can restore data stored in iCloud when you sign in with your Apple ID on the reset device. All data, programs, and settings are deleted. When you configure a device in supervised mode, the device resets to factory-default settings. For more information, see the product documentation for your MDM solution. Verify that your MDM solution can import external configuration files.For information on how to migrate a token, see Migrate Your Token. If your device uses AuthPoint for multi-factor authentication, you must migrate the WatchGuard tokens from your device before you reset the device and enable supervised mode.Review the Requirements for Supervised Mode.For information on the WatchGuard MDM solution, see Mobile Device Management for iOS Devices. We recommend installation with a third-party MDM solution only if you already use an MDM solution. For more information, see Install the WatchGuard Mobile Security App on iOS Devices Enrolled in a Third-Party MDM Solution If a device is already in supervised mode, you can proceed to install the WatchGuard Mobile Security app from the MDM solution. This topic describes the process to enable supervised mode and then deploy the app from a third-party mobile device management (MDM) solution. Provided by WatchGuard Endpoint Security, the iOS devices must be in supervised mode. WatchGuard Advanced EPDR This topic applies to the WatchGuard Advanced EPDR endpoint security product., WatchGuard EPDR This topic applies to the WatchGuard EPDR endpoint security product., WatchGuard EPP This topic applies to the WatchGuard EPP endpoint security product. Install the WatchGuard Mobile Security iOS App on Supervised Devices (Third-Party MDM Solution) ![]()
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